I forgot my password

Resetting your password

TRUST+ Pro and Partner Console

Both the TRUST+ Pro app and the Partner Console have a password reset flow.

1. On the sign-in screen, tap or click Forgot password?
2. Enter the email address on your account.
3. Check your inbox for a password reset email from us — it arrives within a minute or two.
4. Click the link in the email and follow the steps to choose a new password.
5. Sign in with your new password.

A few things to keep in mind:

• The reset link expires after a short time, so use it promptly. If it has expired, just start the process over.
• Check your spam or junk folder if you don’t see the email in your inbox.
• The email must match the address your account was created with. If you’re not sure which email that is, ask your manager or administrator.

TRUST+ Home

TRUST+ Home uses a verification code instead of a password, so there’s nothing to reset. To sign in, just enter your email or phone number and we’ll send you a fresh code each time.

Still locked out?

If the reset email never arrives, or you no longer have access to the email address on your account, contact support and we can help sort it out.